Frequently Asked Questions
Answers to all your questions about cbajic
From opening an account to bonuses, deposits and withdrawals, and safe gaming — whatever questions you have, you will find detailed answers to all of them on this page.
Welcome to cbajic. On this FAQ page we have organised the most frequently asked questions into five sections — account registration, deposits and withdrawals, games and how to play, bonuses and promotions, and security and responsible gaming. If you cannot find the answer to your question here, our 24/7 live chat support is always ready. Contact us directly for full assistance.
Section 01
Account and Registration
To open an account at cbajic you will need an active mobile number, a valid email address, and a strong password. You also need to fill in your name and date of birth on the registration form. Make sure all details are accurate, as they will be needed during the verification process. Only one account can be opened per mobile number.
cbajic is only for people aged 21 and above. You will need to confirm this during registration. If any inconsistency is found during age verification, the account may be suspended. We strictly follow this rule to ensure responsible gaming.
Click the "Forgot Password" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use that code to set a new password. The whole process is done within a few minutes. If you have trouble, contact us via live chat.
No, only one account can be opened per mobile number or identity document. If multiple accounts are found, all of them will be closed and any stored balance may be forfeited. cbajic follows this policy to ensure fair play and prevent bonus abuse.
A scan or clear photo of your National ID (NID), passport, or driving licence is generally sufficient. In some cases, proof of current address may also be requested. Once KYC is complete, your withdrawal limit increases and transactions become smoother.
Section 02
Deposits and Withdrawals
Deposits from bKash into cbajic are nearly instant — funds are usually added to your account within a few minutes. Processing times for Nagad and Rocket deposits are equally fast. If a deposit does not arrive, contact live chat with your transaction reference number.
The minimum deposit at cbajic is ৳200 — the same limit applies for bKash, Nagad, and Rocket. Deposits below this amount are not possible. New players who start with ৳200 become eligible for the welcome bonus.
The withdrawal process at cbajic is usually completed within 1 hour. If your account is verified and the wagering requirement is met, the process is even faster. We aim to maintain the same speed for both bank and mobile banking withdrawals.
The minimum withdrawal amount at cbajic is ৳1,000. cbajic does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider (bKash / Nagad / Rocket) may apply their own transaction charges.
Yes, cbajic supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 for each method. Choose whichever option suits you — all are fast and secure.
First, confirm in your bKash/Nagad/Rocket app that the transaction was successful. If it was, contact cbajic live chat with the transaction ID or reference number. Our support team will resolve the issue as quickly as possible. You can also reach us by email: [email protected]
Section 03
Games and How to Play
You can bet on BPL, T20, and other international matches in the cbajic cricket betting section. Before the match starts, view all available markets and click on your preferred outcome to set your bet amount. Live betting allows you to place bets while the match is in progress. Check the odds and amount before confirming your bet.
cbajic offers games from a range of top software providers including PG Soft, Pragmatic Play, and JILI. You can play popular slots such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and many more. Visit the Slots section to browse the full collection.
RTP, or Return to Player, is the mathematical average of how much a game pays back over the long term. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 wagered — but this is an average across millions of rounds, not a guarantee for a single session. cbajic only offers games that ensure fair play.
Yes, cbajic is fully mobile-friendly. The site runs smoothly on any Android or iOS browser. Deposit via bKash or Nagad and enjoy slots, cricket betting, or live casino without a separate app. It is designed for fast loading and easy navigation.
In the cbajic live casino section you will find real-time games from top providers including Evolution Gaming and Ezugi. Live Blackjack, Live Roulette, Live Baccarat, Sic Bo, and various other table games are available. Enjoy a genuine casino experience with professional dealers.
Section 04
Bonuses and Promotions
New members at cbajic receive a 100% bonus on their first deposit, up to ৳20,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,000 bonus — giving you a total balance of ৳2,000. To claim the bonus, open an account and make your first deposit — the bonus will be added automatically.
A wagering requirement means how many times you need to bet before the bonus becomes withdrawable. The wagering requirement for the cbajic welcome bonus is 10x. This means if you receive a ৳1,000 bonus, you need to wager a total of ৳10,000 before withdrawing. Full terms are available on the terms and conditions page.
The cbajic VIP program has three tiers — Bronze (weekly cashback up to 0.3%), Silver (up to 0.5%), and Gold (up to 0.8%). Play regularly and stay active on the platform and you will naturally move up to higher tiers. Cashback and other special benefits increase at each tier.
No, bonuses cannot be withdrawn directly. The specified wagering requirement must be met first. However, any winnings earned while playing with a bonus balance have the potential to be converted into real money. Read and understand the bonus terms before accepting them.
Yes, cbajic provides seasonal offers, BPL and T20 special betting promotions, and cashback offers for regular players. Check the site regularly or ask in live chat for the latest promotion updates.
Section 05
Security and Responsible Gaming
cbajic uses SSL encryption technology to keep all your data and transactions secure. Your personal information is not shared with third parties. Our servers are operated in line with security and fair play policies.
Responsible gaming means playing for entertainment within your own limits, never chasing losses by playing recklessly. cbajic gives you the ability to set your own betting limits and has published detailed guidelines on the responsible gaming page.
You can take a temporary self-exclusion at any time. To do this, make a request via live chat or by email at [email protected]. Your account will be locked for the specified period. This is not a sign of weakness — it is a conscious step toward taking care of yourself.
Unable to stop after repeated losses, continuing to play despite financial problems, or hiding it from your family — these are signs of possible addiction. In such situations, contact cbajic via live chat or read the Responsible Gaming page. Seeking help is a sign of courage.
cbajic support is available 24 hours a day, 7 days a week via live chat, with full assistance in Bengali. To reach us by email, write to [email protected]. Our team responds promptly to any technical issues, transaction inquiries, or account-related questions.
Still have questions?
Contact support
Our Bengali-speaking support team is by your side around the clock. Get any issue resolved via live chat or email.
Live Chat Support
24/7 live chat available in Bengali. For an instant answer to any question, log in to cbajic and click the chat icon.
Email Support
For detailed questions or to attach documents, email us at: [email protected] — we will get back to you promptly.